From the ordering process to the cost of shipping – here you find all the important information you need to know about ordering from our eshop.
WAYS TO PAY
Bank Transfer
You can pay for your orders in advance by bank transfer. Your order will then be processed upon receipt of payment.
Our Bank: mBank S.A., Branch of a foreign bank IBAN: SK09 8360 5207 0042 0618 6080 Variable symbol: Your Order Nr.
Paypal
You can pay for your orders by Paypal. We use Paypal Express Checkout, so your order will be safe and fast.
If you don’t have Paypal, you can pay with your credit/debit card. Your order will then be processed upon receipt of payment.
DELIVERY CHARGES
For the fast delivery, we use FedEx Express Courier. Shipping if free of charge for order over 300€. For order bellow 300€, price are following.
Slovak/Czech republic – FREE
Europe – 20€
USA/Canada – 30€
Rest Of The World – 40€
Duty, taxes, and other fees not indicated in the total price may apply to international shipments to the rest of world. Customs offices can charge the duty from your order and you are required to pay it. Unfortunately, we can not give you the exact amount of duty, since it depends on the country. Sorry, you can not refund the associated fees. For the shipment to the European Union there are no extra fee or taxes, price is final. Please note, that we are not VAT payer.
DELIVERY TIME
For in-stock items, orders will be processed and dispatched within 5 working days upon receipt of payment. After dispatch, transit times vary from country to country and are not guaranteed. Estimates time for delivery is Europe is 2-3 working days, in USA/Canada 3-4 working days, rest of the world 3-7 working days.
ADDITIONAL INFORMATION
Order Processing
After submitting your order to us, you will receive an order confirmation via e-mail. When your order is shipped you will receive an invoice and a tracking number so that you can follow its progress all the way to your door.
Shipping
We will ship your order through FedEx Express Courier. It is fast and safe delivery to your home address. We offer free shipping for order over 300€. Delivery takes 2-7 working days.
Issues/Faults
Concerned that you get a faulty product? Get in touch with us via email. We will try to help you and to resolve the issue as soon as possible.
Returns & Cancellations
For up to 14 business days from receipt of goods, you can cancel your purchase without giving reasons. Please note that the goods must be returned undamaged, unused and unworn.